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Nilex AB Nilex AB
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Demo now
Demo now
  • Company
    • About us
    • Careers
  • Products
    • NileXpress®
    • NileXpress Plus®
    • Nilex PRO®
    • Nilex Enterprise®
  • Features
    • Self Service Portal
    • Mobile Application
    • Ticket Management
    • Social Media Management
    • Service Catalog Management
    • Asset Management
    • Contract Management
    • Knowledge Base Management
    • Task Management
    • Order Management
    • WorkLog Management
    • Financial Management
    • Service Level Agreement
    • Reports
    • Translation Management
    • Branding
    • Scheduling cases
    • Integrations
    • Computer Telephone Integration
    • Active directory
    • Calendar&Resource Management
    • NSP integration with Microsoft Teams
  • Order
  • Training
  • Solutions
    • ITSM
    • Shared services
    • Customer Support
    • Social Media Monitoring
    • Facility Management
    • Field Service Management
  • Services
  • Customers

Ärendehanteringssystem och webbaserad support från Nilex


Nilex Service Platform integration with Microsoft Teams

Nilex Service Platform integration with Microsoft Teams

You can download the Nilex app in the Microsoft Teams app store and have an overview of all the cases and conversations in Nilex and Teams simultaneously.


NSP 100

NSP 100

The Helsingborg-based company Nilex has now passed a milestone with 100 customers using their products for case management systems and web-based support.

 Ticketing

Ticketing

Track tickets from different sources.


Social media monitoring

Social media monitoring

Multichannel support that works.


Financial Management

Financial Management

Manage your IT Financial needs in one solution.


Customer Service

Customer Service

Deliver a great customer experience

Everything you need for IT Support

Scalable

With our products you can develop at the same pace as your business.

Easy to configure

Add new services and automate processes without programming.

Security

GDPR Compliant. Powerful role-based permission model.

Social Media

We give you the tools to deliver great multi-channel support.

Intuitive

All tickets, assets and customer interactions is collected in a dynamic interface.

Why choose Nilex

01

Increase Innovation and efficiency

Increase the speed of work across your organisation with our workflows. Track your interactions with customers and users in one solution.
02

Shared Services

You can organize people, processes and equipment together around one business function – like Finances, Marketing, Human Resources or Information Technologies and adapt application for specific departments needs.
03

GDPR Compliant

Our GDPR Manager is a solution designed to remove the complexity of GDPR compliance.
04

Dynamic search

Search all your data with ease. You can index and search on keywords found in tickets, mails, comments and attachments.
05

Billing

You can allocate, track and report on expenses in your organization.
06

Mobility

Respond quickly on your requests from anywhere and check assets in our apps.
ärendehanteringsssytem

Over 40.000 installed licenses

Nilex impact on our customers

We use Nilex software because it suit our needs with flexibility of use on different locations.

Oscar Brenton

System Administrator ServiceDesk Bulten AB
bulten
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