- Company
- Products
- Features
- Self Service Portal
- Mobile Application
- Ticket Management
- Social Media Management
- Service Catalog Management
- Asset Management
- Contract Management
- Knowledge Base Management
- Task Management
- Order Management
- WorkLog Management
- Financial Management
- Service Level Agreement
- Reports
- Translation Management
- Branding
- Scheduling cases
- Integrations
- Computer Telephone Integration
- Active directory
- Calendar&Resource Management
- NSP integration with Microsoft Teams
- Order
- Training
- Solutions
- Services
- Customers
Everything you need for IT Support
Scalable
With our products you can develop at the same pace as your business.
Easy to configure
Add new services and automate processes without programming.
Security
GDPR Compliant. Powerful role-based permission model.
Social Media
We give you the tools to deliver great multi-channel support.
Intuitive
All tickets, assets and customer interactions is collected in a dynamic interface.
Why choose Nilex
01
Increase Innovation and efficiency
Increase the speed of work across your organisation with our workflows. Track your interactions with customers and users in one solution.
02
Shared Services
You can organize people, processes and equipment together around one business function – like Finances, Marketing, Human Resources or Information Technologies and adapt application for specific departments needs.
03
GDPR Compliant
Our GDPR Manager is a solution designed to remove the complexity of GDPR compliance.
04
Dynamic search
Search all your data with ease. You can index and search on keywords found in tickets, mails, comments and attachments.
05
Billing
You can allocate, track and report on expenses in your organization.
06
Mobility
Respond quickly on your requests from anywhere and check assets in our apps.
Over 40.000 installed licenses
Nilex impact on our customers
We use Nilex software because it suit our needs with flexibility of use on different locations.
Oscar Brenton
System Administrator ServiceDesk Bulten AB