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Demo now
Demo now
  • Company
    • About us
    • Careers
  • Products
    • NileXpress®
    • NileXpress Plus®
    • Nilex PRO®
    • Nilex Enterprise®
  • Features
    • Self Service Portal
    • Mobile Application
    • Ticket Management
    • Social Media Management
    • Service Catalog Management
    • Asset Management
    • Contract Management
    • Knowledge Base Management
    • Task Management
    • Order Management
    • WorkLog Management
    • Financial Management
    • Service Level Agreement
    • Reports
    • Translation Management
    • Branding
    • Scheduling cases
    • Integrations
    • Computer Telephone Integration
    • Active directory
    • Calendar&Resource Management
    • NSP integration with Microsoft Teams
  • Order
  • Training
  • Solutions
    • ITSM
    • Shared services
    • Customer Support
    • Social Media Monitoring
    • Facility Management
    • Field Service Management
  • Services
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Solutions

itsm

IT Service management tools

To be able to catch up with the demands of your clients, make them satisfied and on other hand to manage growth of your business, you need to control a lot of processes and information every day.

Recording all the equipment in your organization, detailed configuration of every computer, software applications used, time needed for every employee from IT department to solve problem as well as number of incidents that are solved every day in your organization – takes a lot of time and energy.

So there comes Nilex IT Service Management, as comprehensive solution that supports business processes in organizations. By purchasing the software, Nilex will provide tool that will save the time in resolving incidents and help to improve the quality of your services. The quality of Nilex ITSM system is confirmed by PinkVerify ITIL certification as well as Serview certification.

Solutions

Regardless of size and industry, we have a solution for you
itsm

ITSM

Shared services

Shared services

Customer Support

Customer Support

Social Media Monitoring

Social Media Monitoring

Facility Management

Facility Management

Field Service Management

Field Service Management

Testa gratis

Testa vår lösning gratis i en månad.

30 dagar gratis enkel konfiguration

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