Mobile Application
If you want to have easy and convenient access to system, use application in movement, response quickly on your requests from anywhere and check assets from a mobile device such as the iPad, iPhone or Android, this is perfect solution for you.
SSP on mobile phone
Nilex Self Service portal is modern, HTML5 based, user interface that fully supports responsive design which will deliver application on any screen right from mobile browser, without need for a native app. Easy and convenient solution for both agents and end users. It is compatible with all types of mobile units.
Manage tickets via mobile phone
Nilex Mobile is application for real-time handling of helpdesk tickets by a mobile unit. It makes the helpdesk functions available for those who are on the move. By using this application, you don’t need to have access to your computer in order to get cases or to register new ones. You can create new tickets, search and browse for existing tickets on grid view and Google maps view, and there are many filtering criteria for ease of reference.
Manage your CIs on mobile phone
You can add new CIs or search and browse for existing once manually or using barcode scanning. Search and browse Cis options also offer the opportunity to facilitate search using different filters. Scan CI option helps agents be more efficient. You can add new CI by scanning code on the inventory.
Speed up inventory counts
Stop counting your physical inventory manually. With Nilex Audit function, integrated in Mobile application, you can scan inventory or assets with a mobile phone and send scanned snapshots directly to the central database. Ensure counting with no mistakes while saving time.