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Demo now

Demo now

  • Company
    • About us
    • Careers
  • Products
    • NileXpress®
    • NileXpress Plus®
    • Nilex PRO®
    • Nilex Enterprise®
  • Features
    • Self Service Portal
    • Mobile Application
    • Ticket Management
    • Service Catalog Management
    • Asset Management
    • Contract Management
    • Knowledge Base Management
    • Task Management
    • Order Management
    • WorkLog Management
    • Financial Management
    • Service Level Agreement
    • Reports
    • Translation Management
    • Branding
    • Scheduling cases
    • Integrations
    • Computer Telephone Integration
    • Active directory
    • Calendar&Resource Management
    • NSP integration with Microsoft Teams
  • Order
  • Training
  • Solutions
    • ITSM
    • Shared services
    • Customer Support
    • Facility Management
    • Field Service Management
  • Services
  • Customers

Task Management

Manage projects and tasks for your employees, keep track of the work steps and used time for implementation. With Nilex Task Management you will get all your work done no matter where you are.

Testa gratis

Testa vår lösning gratis i en månad.

30 dagar gratis enkel konfiguration

Help within solving tickets

Tasks are used to split up the work and as a result, solve tickets easier. Need for diving work can come from the complexity of the ticket or the fact that the work should be performed by different people or groups. Splitting up the work in tasks also gives you possibility to keep track of the work steps and used time for the different stages.

Task templates

With tasks you can keep track of steps that are needed to solve a ticket. Some types of tickets often contain the same tasks and they need to be solved in a defined order. With defined task template, you get all the work steps done very quickly, with no need to define it every time when you need to do the same type of ticket.

Testa gratis

Testa vår lösning gratis i en månad.

30 dagar gratis enkel konfiguration

Implemented options:

— Task dashboard
— Task list
— Task template
— Sequence task
— Parallel tasks
— Task notifications
— Pre-defined values
— Task reports
— Due time
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