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Demo now

Demo now

  • Company
    • About us
    • Careers
  • Products
    • NileXpress®
    • NileXpress Plus®
    • Nilex PRO®
    • Nilex Enterprise®
  • Features
    • Self Service Portal
    • Mobile Application
    • Ticket Management
    • Service Catalog Management
    • Asset Management
    • Contract Management
    • Knowledge Base Management
    • Task Management
    • Order Management
    • WorkLog Management
    • Financial Management
    • Service Level Agreement
    • Reports
    • Translation Management
    • Branding
    • Scheduling cases
    • Integrations
    • Computer Telephone Integration
    • Active directory
    • Calendar&Resource Management
    • NSP integration with Microsoft Teams
  • Order
  • Training
  • Solutions
    • ITSM
    • Shared services
    • Customer Support
    • Facility Management
    • Field Service Management
  • Services
  • Customers

NSP accessibility

This website is run by Nilex AB i Helsingborg. We want as many people as possible to be able to use it, and this document describes how Nilex Service Platform - public forms complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them.

How accessible is the website?

We know some parts of this website aren’t fully accessible. See the section on non-accessible content below for more information.

What to do if you can’t access parts of this website?

If you need content from this website that is not accessible for you, but is not within the scope of the accessibility regulations as described below, please contact us.

Our normal response time is 5 working days.

You can also contact us in the following ways:

• email kundservice@nilex.se

• call +46 42 180050

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or if we’re not meeting the requirements of the accessibility regulations, contact us and let us know about the problem.

Enforcement procedure

The Agency for Digital Government is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint about web accessibility or your request to make content accessible, submit a complaint to the Agency for Digital Government.

Technical information about this website’s accessibility

This website is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.

Non-accessible content

The content described below is, in one way or another, not fully accessible.

Non-compliance with the accessibility regulations

Issues with identifying input purpose

• Some form fields do not have appropriate autocomplete attributes defined. This can mean that it's more difficult for people using assistive technology to understand what data should be entered. (WCAG 1.3.5 AA)

It is our ambition to fix all known accessibility problems by Q4/2021 – Q1/2022.

How we tested this website

We have performed a self-assessment (internal testing) of Nilex Service Platform - public forms.

The last assessment was made on 08/07/2021.

The statement was last updated on 08/07/2021.

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