Shared Service 2.0

Nilex has extensive experience in offering case management systems for all departments in company.

Many describe this trend as Enterprise Service Management, focusing on delivering a good service - not just IT departments but also HR and finance departments. The aim of this is to increase productivity by having a central contact point for handling cases - regardless of department - as well as a portal where employees can order products and services. Through configuration, the administrator can control what the user can order in the service directory. Shared Service Projects often tend to be complex and consultative, but we at Nilex have decided to change this!

In our solution, you make all the configuration and setup of your own. Shared Service Solution in the interface and you can create a central point of contact in a few days. This allows the business to focus on its processes instead of complex adaptation of our system support.